Support
Need help with Buildwick? We're here for you. Most questions are answered below — if you can't find what you need, just email us.
Contact us
The fastest way to reach us is by email:
support@buildwick.appWe aim to respond within 1–2 business days. When you write, it helps to include your device type (iPhone or Android), your app version, and a short description of the issue.
Frequently asked questions
How do I create a new project?
Tap the + / New Project button on the home, projects, or analytics screen, then fill in the details. The free version lets you create up to 3 projects; Buildwick Pro unlocks unlimited projects.
What does Buildwick Pro include?
Buildwick Pro removes the project limit and unlocks unlimited projects and the app's full features. It's available for $5.99/month or $44.99/year.
How do I manage or cancel my subscription?
Subscriptions are handled by the App Store or Google Play:
- iPhone: Settings → tap your name → Subscriptions → Buildwick
- Android: Google Play → profile → Payments & subscriptions → Subscriptions → Buildwick
Cancelling stops future renewals; you keep Pro access until the end of your current billing period.
How do I restore my purchase on a new device?
Sign in with the same App Store or Google Play account you used to subscribe, then use the Restore Purchases option in the app.
How do I delete my account?
Open your Profile page and scroll to the bottom to find Delete Account. This permanently removes your account and all your data. You can also email us to request deletion.
Can I use Buildwick without an account?
Yes — you can use guest mode without signing up. Creating an account lets you keep your data backed up and synced.
I think I found a bug.
Please email us at support@buildwick.app with what happened and your device details, and we'll look into it.